“It just works”, the holy grail of user feedback, so why aren't they saying it and why aren't you measuring it?
Qualitative measurement of what users say and feel enables teams and leaders to drive simple mission success measurment.
Don't rely on User Researchers, Product Managers and other technicians alone…
If we are going to worship innovation, we will need a temple to do it in.
A 3i process can be used to build the temple and check your chances of success.
The process is applicable to product development, intrapreneurship and entrepreneurship, across all…
What controls can be applied, by humans, to mitigate the risk or threat of a malignant super-intelligence?
A convergence of various factors is leading to rapid development of artificial intelligence, there are tremendous benefits but inevitable downsides. Are we humans best placed to create the balance needed?
Anything intelligent or…
Organisations must bake-in security and compliance to their businesses, to maintain the trust of customers, donors, staff, partners and volunteers.
The need for good governance isn’t going away.
The need for robust controls and governance over access to data and other assets remains. Industry enthusiasm for a burgeoning digital economy…
You need a clear vision of the desired outcome, for every project, regardless of whether it’s a datacentre consolidation or a full process re-engineering, digital transformation programme.
Cloud confusion reigns, you must clear the fog to see the the cloud.
Understand if there is value and if so, which cloud…
A thorough readiness assessment is a vital pre-requisite for the creation of an actionable strategy.
Local authorities and other government organisations have had their budgets cut, but the demands of their customers have not reduced, either in their complexity or their volume.
The public expect organisations to provide better, digitally…
We’ve all heard how you need to be innovating. We’ve felt the pressure to show and prove the results of our innovation initiatives.
In established organisations which are constantly battling the effects of legacy command-and-control structures, the pressure has led to false metrics and ‘innovation management’ which has become an…
The one question you need to ask is
Did it move your compass?
Did it hit you?
Did it make you breathe in and think?
Did it make you change your mind?
My daughter and I watched a moving story aimed at children, it told a tale of a quiet…
Reducing business risk is one of your customers’ key objectives, does your product reduce customer risk?
How do we plan or implement risk reduction for customers?
· Simply use baked-in, long-term risk reduction and reversal, called C3R for short.
To reach partner status with your customers and remain relevant, your…
Understand these terms and/or define them yourself. Either way, ensure your team know what you mean. As data grows the cost may outstrip the value if the wrong mode of processing is chosen for your organisation.
Signals, (such as computer generated events or other messages) are received and processed…